I would like to take this opportunity to thank you for the incredible Hockey tour to South Africa that Merchant Taylors’ School were so lucky to go on last Summer. The tour was a life changing experience and the most rewarding tour I have ever been on both as a player and a teacher. To take a long haul tour to South Africa takes months of planning with safety being the most
fundamental aspect of the trip. Team Sports were outstanding in the preparations of the trip, the smooth transitions between countries and the overwhelming care they put in to us on the ground in South Africa. As leader of the tour I could not have been happier with the support and care we received while we were there. We had two quite serious incidents while on tour and the support we received from you as a company was simply fantastic.
On behalf of Merchant Taylors’ School I would like to thank you for an exceptionally well run tour.
Pre-tour support: fantastic, for every aspect of preparing a tour that had to be re-arranged in so many respects at very short notice. Kelly was very helpful indeed, with respect to paperwork (inc. Principal’s affidavit) and with her handling of check in at Heathrow. The whole thing wouldn’t have happened without everything that you and Jeff did to get us back on track, and so when we go again we won’t even bother looking for other quotes! We’ll also be pushing other sports to use you as well.
Trying to describe how much value Ashleigh, (TEAM Sports Rep on the ground) added to the tour in terms of organisation and flexibility when it came to changing meal times/organising laundry etc is impossible. She was fantastic company and so much of the success of the tour was down to her – including her willingness to get to know the boys and stay involved on match days etc. She is remarkable at her job, and couldn’t recommend her highly enough.
Thanks so much to everyone involved at TEAM Sports for making this the best tour we’ve ever had.
- I think the biggest testament to the success of the tour is that I would happily run one again.
- Yourself and Sal were always contactable and really helpful. I really liked the fact that you quickly organised a face to face meeting with me and Will and that we had strategic meetings at appropriate times. I really felt like you both guided me through the process and that it was a real collaborative effort on both parts.
- You were accommodating to our needs and budget.
- Appropriate activities and tourist attractions were planned with sufficient time at each.
- The fixtures were perfectly matched – providing enough challenge but not too hard.
- Accommodation was great.
- I thought your ability to adapt our itinerary as and when, when we were away was most helpful.
- The relationship and rapport you developed with us and the pupils was great. Just added a bit extra to the tour.
On behalf of the entire Paul Roos Hockey touring group I would like to convey our sincere thanks and gratitude to you and your wonderful staff at TEAM Sports for delivering a product that made all the dreams of the players, parents and staff a reality. Our trip to Holland and Belgium was nothing short of an amazing experience and your teams’ hard work and dynamism has not gone
unnoticed – so well done!
May the rest of your year and your staff’s year be a huge success!
I can’t express how grateful and thankful I am that you were with us during our stay in Holland. It was fantastic to know that you had all the organization under control. We had an awesome time, definitely the best overseas tour I have had the privilege to go on. Thank you again for
making it a breeze and for adding to our program when we asked for changes.
Hopefully Kenridge will be able to send more children and coaches to Holland in the future to experience the amazing hospitality, the wonderful country and the phenomenal hockey!
The 2015 Tennis Republic tour to Holland was in every aspect a roaring success. I can testify that our tour was excellent value for money spent mainly because our agent, TEAM Sports kept every single promise they made beforehand.
The itinerary was carefully planned, well thought through and very precise to meet the needs of our tennis academy. Every single item from the flights to the accommodation in Holland was classy and again focused on our needs. Our bus and bus driver in and around Amsterdam was excellent, again complimenting the arrangements of TEAM Sports.
The local representative from Cape Town, Miss Ashleigh de Pentieiros, accompanied our tour and deserved the highest possible praise for a job well done. She was always at hand, helping and guiding whenever and wherever she could. Ashleigh also arranged an Amazing race for the boys in Amsterdam which again was a huge success.
I would just like to thank you all for all that did for Blundell’s and the girls for their tour of South Africa.
I thought it was an absolutely wonderful trip and I know the girls feel the same way. The itinerary was fantastic and we visited some superb places. I had never been to SA before, but I found everyone so welcoming wherever we went. I thought the trip went very smoothly and the support that we had while we out in SA was first class (Anelia – thank you very much once again!!). Indeed, the whole experience is pretty difficult to find fault.
I have certainly been telling everyone at school what a great experience we had and I hope Blundell’s will use you again at some stage in the future.
From a tour organisation point of view it was outstanding. Having Christelle on the ground staying one day ahead of us made life very easy. She went well above what I would expect and even escorted a boy to hospital with his parents and arranged for a driver to return him for his check up a few days later. We would not change a lot for next time as the hotels and hosting were brilliant. Selwin the driver was top class and with Christelle always made sure the cool box was packed full of water and ice.
The trips were brilliant and the boys really did maximise their time and got a real flavour of the beautiful Cape.
The level of care and service we received whilst on tour was excellent – unforeseen changes were dealt with swiftly and with a personal touch. Furthermore, the quality of accommodation, food and breadth of experience that the tour gave students was outstanding.